Originally published in 1985, this bestselling, essential book about management and motivation has over 1 million copies in print and remains relevant for today

The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximu

The author shares his research in "high performers" revealing the secrets behind a successful business profile, particularly his findings about the differences

The purpose of this book is to assist supervisors in becoming great motivators of todays worker. Perhaps no job in business and industry is more important than

Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to