Communicating for Managerial Effectiveness

Book excerpt: Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt′s book is essential reading. Communicating for Managerial Effectiveness enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to: -Manage information -Select appropriate communication channels -Develop an effective performance feedback system -Communicate about organizational changes -Foster interdepartmental communication -Create an innovative spirit The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt′s extensive organizational consulting experience and from the worlds of politics, history, science, and art.