What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human

The #1 New York Times bestseller that charts America’s dangerous drift into a state of perpetual war. Written with bracing wit and intelligence, Rachel Maddow

This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident

As more companies move toward microservices and other distributed technologies, the complexity of these systems increases. You can't remove the complexity, but