Contrary towhat one might imagine, there is no such thing as an experience designer. Atleast not in the sense that we might talk of an individual recognised as

A book that produces sensory experiences while bringing the concept of experience itself into relief as a subject of criticism and an object of contemplation. E

Up-close and uniquely personal, like never seen before, this exquisite fine art book showcases the glowing beauty of fireflies, as seen through the lens of the

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations.

In his book "In the blink of an eye" Walter Murch, the Oscar-awarded editor of The English Patient, Apocalypse Now, and many other outstanding movies, devises t