Consulting in Complex and Changing Times Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few

Organizations face problems today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the "prob

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them w

A Strategy+Business Best Leadership Book of the Year: An “uncommonly wise” analysis of the psychological and social dynamics of helping relationships (Warre

The more traditional forms of leadership that are based on static hierarchies and professional distance between leaders and followers are growing increasingly o