The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years t

'The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years

This second decade of the millennium finds the world changing at a once unimaginable pace. Businesses, tangled in the interwoven threads of galloping globalizat

Learn to run your own simulation by working with model analysis, mathematical background, simulation output data, and most importantly, a network simulator for

Featuring numerous case examples from companies around the world, this second edition integrates theoretical advances and empirical data with practical applicat