`Well written, well researched... [the book] contributes to undermining ideas of professional hierarchy, in which long-term face-to-face is top of the pile, and

The use of the telephone as a tool for counselling is increasingly appealing, providing clients with a service that combines accessibility and convenience. But

This unique and up-to-date book serves as a comprehensive tool for those setting up telephone counseling services and those in charge of centers already operati

This bestseller provides a comprehensive introduction to the theory and practice of counselling and psychotherapy.