With a foreword by Alex Osterwalder. The future of work is already here. Customers are adopting disruptive technologies faster than your company can adapt. When

Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, contin

The future of work is already here. Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they c

How do you develop business in a world certain to be dominated by Internet of Things, Artificial Intelligence, and the Economy of Things?This book brings togeth

In a world of fierce global competition and rapid technological change, traditional strategies for gaining market share and achieving efficiencies no longer yie