The Lean Toolbox for Service Systems
Download or Read eBook The Lean Toolbox for Service Systems PDF written by John Bicheno and published by Picsie Books. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle.
| Author | : John Bicheno |
| Publisher | : Picsie Books |
| Total Pages | : 0 |
| Release | : 2008 |
| ISBN-10 | : 0954124448 |
| ISBN-13 | : 9780954124441 |
| Rating | : 4/5 (48 Downloads) |
Book Synopsis The Lean Toolbox for Service Systems by : John Bicheno
Book excerpt: Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.
