Service Failure

Download or Read eBook Service Failure PDF written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle.
Service Failure
Author :
Publisher : AMACOM/American Management Association
Total Pages : 210
Release :
ISBN-10 : 9780814431993
ISBN-13 : 0814431992
Rating : 4/5 (93 Downloads)

Book Synopsis Service Failure by : Jeff Toister

Book excerpt: What causes poor customer service? You might be surprised.


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