Establishing and maintaining a process-focused organization is critical as organizations are pressured to keep achieving further growth and profitability. This

In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Pro

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

Process Management is a compendium for modern design of process-oriented companies. A hands-on approach introducing, realizing and continually administering pro

Process management affects the functioning of every organization and consequently affects each of us. This book focuses on the multi-disciplinary nature of proc