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Direct difficult discussions toward successful outcomes every time! For every headteacher who has ever wished for a quick reference guide to keeping challenging
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"The last thing a principal needs is more stress! This book helps build skills that will ensure that challenging conversations go the way they should—toward r
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Type: BOOK - Published: 2010-11-02 - Publisher: Penguin
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv
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Type: BOOK - Published: 2009-01-08 - Publisher: Corwin Press
Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effect
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Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo