Service Failure

Download or Read eBook Service Failure PDF written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle.

Author	: Jeff Toister
Publisher	: AMACOM/American Management Association
Total Pages	: 210
Release	: 2013
ISBN-10	: 9780814431993
ISBN-13	: 0814431992
Rating	: 4/5 (93 Downloads)

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Book Synopsis Service Failure by : Jeff Toister

Book excerpt: What causes poor customer service? You might be surprised.

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