Service Failure
Download or Read eBook Service Failure PDF written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle.
| Author | : Jeff Toister |
| Publisher | : AMACOM/American Management Association |
| Total Pages | : 210 |
| Release | : 2013 |
| ISBN-10 | : 9780814431993 |
| ISBN-13 | : 0814431992 |
| Rating | : 4/5 (93 Downloads) |
Book Synopsis Service Failure by : Jeff Toister
Book excerpt: What causes poor customer service? You might be surprised.
